6 Ways to Fix Windows Can’t Communicate With The Device Or Resource 2024

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6 Ways to Fix Windows Can’t Communicate With The Device Or Resource – If you get the “Windows can’t communicate with the device or resource” error. This is not a common thing. Let’s see the steps to fix it.

6 Ways to Fix Windows Can't Communicate With The Device Or Resource
6 Ways to Fix Windows Can’t Communicate With The Device Or Resource

How to Fix Windows Can’t Communicate With The Device Or Resource 2024

There’s nothing worse than receiving a Windows error preventing you from accessing the internet. See an error message that reads, “Windows can’t communicate with the device or resource”. This can get you into trouble.

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If you receive this message, there is no need to panic. Karen admin will explain exactly what this error means, and how you can solve it.

What Is Windows Can’t Communicate With The Device Or Resource?

Usually, you will see a “Windows can’t communicate with the device or resource” error when you can’t connect to the internet, and run Network Diagnostics.

When you encounter this error, it means that your computer cannot connect to the internet phone book, aka Domain Name System (DNS). This system automatically translates website names into IP addresses, allowing you to browse the web easily.

Your computer’s primary DNS server is usually provided by your internet service provider. Secondary DNS servers are also set up in case the primary server goes down. However, your computer settings can sometimes get corrupted, causing you to experience problems connecting to the internet.

If you can’t get rid of “windows can’t communicate with the device or resource (primary DNS server)”, here are some fixes that might help.

#1. Make sure the DNS and DHCP client is running

Before you try any of these fixes, you’ll want to make sure that your DNS and DHCP clients are running. To do this, open the Start menu search bar, and type “Services.”

Make sure the DNS and DHCP client are running
Make sure the DNS and DHCP client are running

Select the Services app  , and you will see a list of all the services running on your device. Check the services labeled DNS and DHCP. If “Running” is not listed under the “Status” column for any of the services, then you need to fix it.

Make sure the DNS and DHCP client are running
Make sure the DNS and DHCP client are running

Enable DNS and DHCP by double-clicking on each service. If the service has been stopped, just select  Start. You should also make sure that you select  Automatic from the “Startup type” dropdown menu. Once done, click   Apply > OK.

#2. Uninstall And Reinstall the Network Device

Outdated or faulty drivers can sometimes cause “Windows can’t communicate with the device or resource”. In this case, it is best to remove the slate and uninstall your network device.

To access your network device, press  Windows + X  to open the Quick Link menu. Select  Device Manager from the list, and click  Network adapters.

Uninstall And Reinstall Network Device
Uninstall And Reinstall Network Device

Select your network device, and click   Uninstall device. Once done, right-click  Network adapters and then hit   Scan for hardware changes.

Uninstall And Reinstall Network Device
Uninstall And Reinstall Network Device

Windows will automatically detect the “new” network device. It will then proceed to install the default drivers that came with the device. Now you can reboot your computer and check your connection.

#3. Update Network Drivers Manual

Although network drivers are usually updated automatically on Windows 10, it never hurts to try updating your network drivers manually. To do this, press  Windows + X > Device Manager > Network adapters.

Update Network Drivers Manual
Update Network Drivers Manual

Find your network device in the dropdown menu, right-click it, and hit  Update driver.

Windows will now give you two ways to find new drivers. Select the option that says Search automatically for updated driver software.

From here, Windows will look for any updates on your computer and the internet. If there is a new driver, make sure to install it.

#4. Clear DNS Cache

A corrupted DNS cache can also cause error messages. To fix this, you have to clear your DNS cache.

To get started, type “Command Prompt” into your Windows 10 search bar. Right-click  Command Prompt from the search results, then select  Run as administrator.

Clear DNS Cache
Clear DNS Cache

Once the program appears, type the following lines of code, one at a time:

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

This not only clears your DNS cache but also makes your computer reset a corrupted configuration that can cause error messages. After that, press   Enter, and you can close the Command Prompt.

#5. Configure Adapter Settings

If the fix above still doesn’t work, your network adapter settings might be interfering with your connection. To start configuring your settings, open the Control Panel, and select  View network status and tasks under the Network and Internet heading.

After that, select  Change adapter settings from the menu on the left side of the screen.

Configure Adapter Settings
Configure Adapter Settings

Right-click on your connection, and select  Properties.

Configure Adapter Settings
Configure Adapter Settings

Make sure that the box next to  Internet Protocol Version 4 (TCP/IPv4) is checked. From here, double-click on the IPv4 option.

Configure Adapter Settings
Configure Adapter Settings

Make sure you use Obtain an IP address automatically and  Obtain DNS Server address automatically. Once done, press   OK.

Configure Adapter Settings
Configure Adapter Settings

#6. Switch to Public DNS

If you are still unable to connect to the internet, you may be having problems with your DNS. Switching to a public DNS, such as Google’s DNS, can help resolve this issue. You may even find that switching to a different DNS can help you improve your internet speed.

To get started, you will need to access your network settings using the same method outlined in the previous step. Just open Control Panel, navigate to  View networks status and tasks > Change adapter settings. Right-click on your connection, and select  Properties.

Switch to Public DNS
Switch to Public DNS

Double-click on  Internet Protocol Version 4 (TCP/IPv4) again. This time, make sure you fill in using the following DNS server addresses.

Now, type in the address for Google DNS. In the field below, type these numbers:

  • Preferred DNS server: 8.8.8.8
  • Alternative DNS server: 8.8.4.4

After pressing   OK, restart your computer to see if your internet connection is back.

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Conclusion:

Fixing Windows 10 errors is not always the most pleasant task. This is especially annoying when you really need to use the internet, and your computer suddenly starts to malfunction. Nonetheless, this workaround should make the troubleshooting process a lot easier.

Having communication issues between your PC and your main DNS server is not a very difficult fix. Once you’ve finally resolved this issue, it’s important to be prepared for more troublesome issues in the future, like the infamous Windows blue screen error.

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Akshara Singh
I'm Akshara Singh, from Tamil Nadu (India) I have been Running this Blog since 2016 with my full effort to Help users in the Tech field and clear doubt, and provide advanced guides in simple methods.

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